REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
That vehicle needs a bit of attention.
delay in drop off time due to heavy traffic from Orlando to Tampa but otherwise great experience. Second time renting from them.
The damage to the vehicle was not even marked on the agreement until I took it back to make sure the manager or supervisor saw it and put it on the agreement. She had no knowledge of the damage but the employee that does maintenance did have knowledge, and didn't say anything about it. The inside was bad as well. I hope the owner pays more attention to the vehicles he has in operation to make sure the customer gets what we pay for.
Michelle was awesome, made sure we had our vans and checked up on us the day before we returned. Extremely happy!
The van was the vehicle we had requested, it was poor on gas and we were not waited on by any stuff the day of pick up or drop off. Would consider renting from again but, customer service is sub par.
excellent from beginning to end, would rent again
Great service and vehicle! They were also very responsive to last minute changes. I really appreciated the use of technology to manage the reservation and the very helpful lady that I talked by phone.
Great experience! We arrived at Midnight, got on the Wally Park shuttle, loaded the van and was on our way in under 25 minutes! We returned the van to the Wally Park parking lot, left the keys and headed to the airport. No lines, no waiting, excellent choice for us.
We arrived to a van that was a few years older than we were expecting, and among trying to start it the van was dead (mind you this was 1am in the morning). We didn’t get moving until almost 2am. They offered us a new van days later and didn’t offer us any sort of partial refund. Service sub-par. I’ll stick with the bigger agencies next time.
It was a great van easy on gas and very easy to drive