Florida
REVIEWS

REASON TO LOVE RENTER

rr_badge
  • Real reviews from real people
  • Compare reviews by city
  • Easy to read ratings, plus a specific breakdown
  • Assurance of reliability and quality
  • Increase information and confidence
  • Read review comments from renters
  • Increase information and confidence
Eveeybody bent overbackwards to be helpful.

Report abuse Mon Apr 23, 2018 - Renter Review

I like the idea of everything done online but you should have a direct number for any questions before you have to rent the vs nap they won’t be no confusions, beside that I was Happy with everything else

Report abuse Mon Apr 23, 2018 - Renter Review

We picked up the vehicle at Wally Park Facility on the day. We did receive an email & a text message regarding pickup. The vehicle's AC was not working properly, the steering of the van was unsafe & kept pulling to one side, & at the end of our rental the muffler broke off. We called Florida Van rental on Sat. & there was no replacement until the next day. I tried to call on Sunday, the day of return & no one picked up the phone. Also, there was no instructions on how to return the vehicle.

Report abuse Sat Apr 21, 2018 - Renter Review

Excelente services, vehicle. Definitely I'm going to rent again

Report abuse Wed Apr 18, 2018 - Renter Review

Except for pick up confusion, we were very satisfied with the rental. Now that we know the process, we will definitely rent from you again!!! Thank you for renting us our first choice. The only concern we had was that the van given to us had a check engine light on and a half tank of gas. But other than that we did not experience any problems. Thank you again.

Report abuse Wed Apr 11, 2018 - Renter Review

Where do I begin? We never received the text with the license plate number of the vehicle. It was 11:00 at night and we were standing in the Wally Parking Lot. The employee from the company texted to the wrong number. Someone from the Wally Lot got us to the vehicle. The vehicle we received ran so poorly my husband thought that it sounded unsafe at times. Also, the MIL light and low tire air light came on during our rental period. Please contact me at 616-427-4037. Mary Ann Hackett

Report abuse Mon Apr 9, 2018 - Renter Review

Had an awesome experience, Michele (sales/customer service) was very nice and helpful would defitney use their service from now on

Report abuse Sun Apr 8, 2018 - Sonis14

Made a reservation but never got a call or the documents

Report abuse Sun Apr 8, 2018 - Renter Review

It was easy and everything promised happened!

Report abuse Sat Apr 7, 2018 - Renter Review

Great service and vehicles, I highly recommend for groups needing transportation.

Report abuse Sat Apr 7, 2018 - Renter Review