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Vehicle was is poor shape. Steering was not good and there was a vibration at highway speed. the rubber seal around side door kept coming off.
Hassle free, smooth ride
We waited to be picked up at MCO for one hour. We called numerous times and was told 3 minutes, 8 minutes
and once no one answered the phone.
This is the major downside because our son was extremely tired sitting in his chair 2 hours before the flight,
2.5 hours on the flight and one hour waiting for the van. The plus side is that both drivers were pleasant.
Michael was very friendly and gave us some helpful tips.
Amazing and prompt customer service. Everything is well managed and written. Excellent value.
Although the van was a little beat up, mostly on the inside & some on the outside & to be expected with all the people who have rented it in the past, it ran great, had brand new tires and was very clean. EXCELLENT on gas, loved that! It fit our needs very well.
Made our trip easy, accessible and more fun!
I rented a wheelchair accessible van so I could drive my cousin around while I was in Florida. The vehicle I was given was well equipped, drove well and best of all the doors and ramp were fully automated so that removed some of the stress and strain. In fact, when you press the button to lower the ramp, the van itself also lowers by several inches which greatly reduces the slope, thereby making it even easier to push a wheelchair in and out. I would definitely recommend using this company.
I rented a wheelchair accessible van so I could drive my cousin around while I was in Florida. The vehicle I was given was well equipped, drove well and best of all the doors and ramp were fully automated so that removed some of the stress and strain. In fact, when you press the button to lower the ramp, the van itself also lowers by several inches which greatly reduces the slope, thereby making it even easier to push a wheelchair in and out. I would definitely recommend using this company.
Michelle was great !!!!
It was a pleasure working with the entire staff