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Waited 30 minutes for her to tell me that you don't actually take American Express even though I reserved the car online with the American Express card. Very poor costumer service and very unhappy with the experience
Great deal
I have traveled a lot in my life and have rented a lot of autos and this was my worse experience ever, and will never use this rental company again. They quote you a good price but once you ever can make it to the agent, they hit with all these rules that are hidden in small print, and their insurance requirements are a scam, so if your paying with a debit card be prepared to buy their insurance.
No one answered the phone to get picked up from the airport.
Check in took way too long.
When returning car no one was there even though it was during normal hours.
Again no one answered the local number, (I did get an answer from the 800 number but they were little help.)
When someone finally showed they suggested we Uber back to the airport.
I could go on... Would not use again!
Car was way below expectation. Only one type of insurance was offered at $23/day, which was outrageous. I've had a good experience with Kayak this far but this was an exception.
La tarifa fue al final el doble de lo cotizado y el vehiculo mas pequeño de lo solicitado y ofrecido por ACO.
a
Great company. Good prices
The customer agent that help me was AWESOME!
The only complaint the rental counter was pushy and slow!