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agent was very nice.
The great inconvenience is office hours . When you have an early or late flight you are in big trouble returning or renting the car
Your policy is the worst. If you have Florida license you can not get unlimited miles ? Wow. Not a good deal
Staff very unfriendly. No one was waiting to pickup us at the airport, had to call them to arrange pickup. Offices are open only from 8 to 5. so there's no way to pickup or leave the car in other times than that. The car seats were having large stain spots and it was not very well cleaned in the interior, several stains in front doors and sides of the front panel
Yvon was very helpful and knowledgeable at Miami airport
This is a big scam for Florida residents. They allow us to only 100 miles a day knowing that distances in our State are very long. I lost my meeting and I had to disturb another to find a car in another agency. Should be out of business. I am going to introduce a formal complaint in the DBPR and let the people know about this agency by the media where I work.
This was a rip off. Made me pay for their crappy insurance policy even though I had my own insurance which costed more than the actual rental. Then I get the toll fee 5 months later and they can't answer any of my questions
Waited 30 minutes for her to tell me that you don't actually take American Express even though I reserved the car online with the American Express card. Very poor costumer service and very unhappy with the experience
Great deal
I have traveled a lot in my life and have rented a lot of autos and this was my worse experience ever, and will never use this rental company again. They quote you a good price but once you ever can make it to the agent, they hit with all these rules that are hidden in small print, and their insurance requirements are a scam, so if your paying with a debit card be prepared to buy their insurance.