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I thought the staff was great. They were all nice and professional.
the company didnt honor the price agreed upon at the time of booking. At the time of picking up, the agent asked me to pay 10 $ for some insurance even though I had geico insurance. It is ok if this is needed but the customer should be made aware of this at the time of booking and not at the time of picking up. It is not fair et al. The agent is adamant he is not going to rent me the car until I pay that 10 $
You don't accept Visa debt card.
From all my previous rentals with other companies I was given a lesson on debt /credit cards. I then had to go back to old reliable to rent on my debit card. This being policy your agent couldn't show me at that time where it's shown. Could you please make it more prominent on your website *(no debt cards)
It was a great experience
I was quoted 63.37 online. I walked in the door and they more than QUADRUPLED the price to 281.00. I was informed by the gentleman manning the front desk that I either had to take their insurance of $100 deposit and $23/day or use my own insurance at $400 deposit. Once we actually agreed to pay, they wouldn't take our debit cards, stating their policy requires credit cards only. This left my family stranded.
I WILL NEVER RENT HERE AGAIN.
Very pior
Waited too long to get the car, only one person at the counter
Waited too long to get the car, only one person at the counter
The car itself was great the customer service was extremely poor almost as they didn't care if you rented from them.
BE AWARE !!!. STAY AWAY !!!