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I waited for more than two hours. I was told lie after lie as to why the can I reserved wasn't available a d I had to wait. I eventually had to take a 12 passenger van instead of the 15 I reserved. I was told the manger would call me to discuss about the issue. She never called. I was told again that the manager would call whe. I dropped off. She never did. One of the worst car rental experiences I had in my life.
Awesome value came with awesome service. A++++.
Doug was great and very helpful.
The Lady at the front desk was so polite and courteous. It was a lovely experience ! The Van was super awesome ! It was Gliding like a breeze !! I will only rent with AVR in future !
Excellent customer service! Provided the van that I prefffered. Thank you!
It was under staff for the holidays.
I waited for 45 min in the airport for a shuttle. I was not happy but when I arrived at the AVR office, I saw Thor explaining very patiently to a first customer. I thought she would never leave. Thor managed to excuse himself to help me. He apologized and got right into my business. I got my car within 15 minutes! Thank you, Thor.
Satisfied
Did not have class of vehicle reserved but charged an upgrade. Ultimately had to dispute with manager to remove the upgrade charge.
I wish they had more location and discount available