You are renting with » Airport Van Rental

Airport Van Rental ReviewsReturn to Rental Center

The clerk nkmaka and the manager Keith need some serious customer service training they are very unprofessional and rude to the customers, I am satisfied with a vehicle but I'm very dissatisfied with employees at this location both of them need not be sent to customer service training or they need to be fire.

Report abuse Mon Oct 30, 2017 - Renter Review

Hola buena tardes me gustaría comunicarme con ustedes para informales sobre mi caso que es muy triste y lamentable el trato recibido por la oficina AVR las vegas fue una experiencia muy mala mal trato y discriminacion por parte de la señorita front desk creo se llama grace al hacer check out . No quiso enviarnos al aeropuerto a 8 mujeres con maletas dejándonos baradas en oficinas y a otra familia oriental si lo hizo y lo peor el señor que recibió camioneta de piel obscura y maduro nos agr

Report abuse Thu Oct 19, 2017 - Renter Review

Hola buena tardes me gustaría comunicarme con ustedes para informales sobre mi caso que es muy triste y lamentable el trato recibido por la oficina AVR las vegas fue una experiencia muy mala mal trato y discriminacion por parte de la señorita front desk creo se llama grace al hacer check out . No quiso enviarnos al aeropuerto a 8 mujeres con maletas dejándonos baradas en oficinas y a otra familia oriental si lo hizo y lo peor el señor que recibió camioneta de piel obscura y maduro nos agr

Report abuse Thu Oct 19, 2017 - Renter Review

Hola buena tardes me gustaría comunicarme con ustedes para informales sobre mi caso que es muy triste y lamentable el trato recibido por la oficina AVR las vegas fue una experiencia muy mala mal trato y discriminacion por parte de la señorita front desk creo se llama grace al hacer check out . No quiso enviarnos al aeropuerto a 8 mujeres con maletas dejándonos baradas en oficinas y a otra familia oriental si lo hizo y lo peor el señor que recibió camioneta de piel obscura y maduro nos agr

Report abuse Thu Oct 19, 2017 - Renter Review

Very good quality van

Report abuse Thu Oct 12, 2017 - Renter Review

5th time renting from AVR Vegas for my annual trip. Occasionally it can be busy and a wait to get van. Although not this trip, sometimes when busy, some renters are tardy in returning which can be a domino effect in delaying your pickup. After all this is Vegas and well the party doesn't always end on time. This time was great...if you do have a need for a large van in Vegas this is the place.

Report abuse Thu Oct 12, 2017 - Renter Review

There was no wait. Immediate assistance when we got there. Car was brought up, baby seats given to us and we were in our way within 15 minutes. Will use them again.

Report abuse Sat Oct 7, 2017 - Renter Review

I was sent information about pick up as we were arriving at LAX. The shuttle we were told to take that would arrive every 15 minutes did not arrive even after waiting longer than an hour. I tried to phone using expensive long distance on my cell phone to no answer. We ended up having to take a regular cab to the AVR Rental Agency for $28. After a long day with a connecting flight and two toddlers, we were not pleased that the shuttle did not arrive and we had to cab it. Very disappointing!

Report abuse Tue Sep 26, 2017 - Renter Review

Pick up was flawless and fast, staff were friendly and informative. The minivan was perfect for my family's needs. Excellent pricing too. Drop off was simple and fast. Would definitely rent here again. Complete worry-free experience. Booked online and everything in person was perfect. My only issue is that getting a person on the phone when trying to get through after booking online, their number goes to a general call center and it's hard to get the right location.

Report abuse Mon Sep 18, 2017 - Renter Review

Tire service light came on, expired vehicle tags - got pulled over

Report abuse Mon Sep 11, 2017 - Renter Review