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Airport Van Rental ReviewsReturn to Rental Center

No comments. Great agent

Report abuse Wed Jun 28, 2017 - Jrtran

I am not satisfied customer because I was over charge for gasoline. when I pay I pay for a full tank. I returned the van with a full tank so I was expecting a refund in the original charge. They advertise the gas as cheaper but in reality is not they charge me for 20 gallons when the van full with 15gallons I am not a satisfied customer. I will not return to rent with this company .

Report abuse Tue Jun 27, 2017 - Renter Review

The van I received was scratched up all over the body paint missing, and it also was dirty on the inside pet hair all ove.r the doors had sticky stuff that was still on the door did not look like it was clean whatsoever. When I went back in to say that the van was nasty and it was dirty. I was told okay I will put that in writing. This was one of the worst experiences that I've ever had with this company.

Report abuse Tue Jun 27, 2017 - Renter Review

The rental went very well. Excellent van condition and efficient pick up process. The return process involves an email notification to the staff and I wish the staff would respond to my email to confirm the completion of return. I am still waiting.

Report abuse Tue Jun 27, 2017 - Xiaodong

Everything was perfect, except for dropping the van in Las Vegas, the lady at the front counter was very obnoxious and rude.

Report abuse Mon Jun 26, 2017 - Renter Review

Can't beat the price, but the worst service ever. It was a nightmare from the first day to the last day to drop off the car. The low price couldn't make up for the bad service. I would tell people to stay away from this agency. Worst experiment ever.

Report abuse Mon Jun 26, 2017 - Renter Review

The best price for a large van rental in the area.

Report abuse Mon Jun 26, 2017 - Renter Review

Vehicle was not clean as expected. I had to wash it before use it. Hopefully next time it will be a better experience for the price I paid for 1 day rental.

Report abuse Mon Jun 26, 2017 - Sunny

My only negative comment was that I was not aware that the place was open on Sundays, I just assumed not, and due to a confilict of getting down to the rental place I called and was told that the place was open on Sunday but would be charged $84 for that extra day. I wasn't happy with that, but due to my circumstances I was left with no choice. Also, the first time I rented a van from AVR I rented for 10 or 12 days and the rate was less than the original 5 days I rented this time.

Report abuse Sun Jun 25, 2017 - Renter Review

Everything was great. I wish they would offer discounts to those who have rented from them before. Picking up and dropping off the vehicle went great.

Report abuse Sat Jun 24, 2017 - Tony