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Black & White Rent A Car Renter Rated Reviews - Page 64

It took over 40 minutes for them to pick me up at LAX. I was told a driver had called out sick. Once at their facility, it took another 45 minutes to get a car even though I was the sole customer in the building. The gentleman checking me in had to also answer the phone, which was constantly ringing. The check in process at Black and White is MUCH longer than that of any car rental place I’ve ever used, and I use quite a few. Once in my car all was well. Car was clean with a full tank.

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Tue Jul 17, 2018 - Renter Review

I had a great experience with this rental company and would definitely recommend it and rent again.

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Tue Jul 17, 2018 - Rach

Black and Whites customer service was excellent. Never before while renting cars have we been picked up buy a personal driver in a car at the passenger pickup. We were dropped off at the front lobby of this rental company and our car was brought to the front door as well. Customer service was above and beyond. Just excellent. This was our first time renting from them and we will rent again.

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Sun Jul 15, 2018 - FiremanBill

The only thing that I regret was purchasing whole tank of gasoline, we hardly used any of it.

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Sat Jul 14, 2018 - Renter Review

Professional, friendly staff, thank you

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Thu Jul 12, 2018 - Renter Review

Staff was very helpful, and my rate was really good. The LAX location is the best location to pick up a car.

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Wed Jul 11, 2018 - Renter Review

It was a pleasant experience. The gentleman who picked me up and dropped me off from the airport terminal at LAX was so wonderful. He was a pro at getting in and out of traffic and was nice and friendly. I'd recommend he gets a raise - he made my experience wonderful.

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Tue Jul 10, 2018 - Renter Review

The service was great, it was nice of them to pick me up and drop me back off at the airport. Checking in for my reservation was quick and easy.

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Tue Jul 10, 2018 - Andrew

The service was great, it was nice of them to pick me up and drop me back off at the airport. Checking in for my reservation was quick and easy.

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Tue Jul 10, 2018 - Andrew

It was nice to rent from a smaller car rental place, it felt more personal. I was glad that I got a vehicle better than what I was originally going to get.

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Tue Jul 10, 2018 - Renter Review