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Very professional

Report abuse Mon May 3, 2021 - Renter Review

Unpleasant experience

Report abuse Mon Apr 26, 2021 - Renter Review

Staff is great but they nickel and dime you for everything

Report abuse Mon Apr 12, 2021 - Renter Review

We were unable to rent a car because the man that was there to help us did not know the companies policy on renting to 18 year olds. The customer service I received after my complaint was great. They were quick to respond and explain the issue.

Report abuse Sat Apr 10, 2021 - Renter Review

my rental was cancelled because the previous renter extended their contract and no other cars were available.

Report abuse Tue Apr 6, 2021 - Renter Review

Pleasantly surprised with the whole experience, much better than I’ve had with large rental agencies (eg. Avis). Will rent again.

Report abuse Tue Apr 6, 2021 - Renter Review

Overall great experience with Black and White.! Will be my go to every time I come back to La

Report abuse Wed Mar 31, 2021 - Renter Review

The staff at the Beverly Hills location were great, but the staff at the LAX location were very rude and didn't wear the masks.

Report abuse Thu Mar 25, 2021 - Renter Review

The overall experience was great! It was easy to pick up, and super reasonably priced.

Report abuse Fri Mar 19, 2021 - Renter Review

Our driver was very personable and prompt. The booking, pick up, and return processes were simple and easy. The counter agents weren't as personable, but not rude and I expected the car to at least have Android Auto - it didn't.

Report abuse Thu Mar 18, 2021 - Renter Review