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David was excellent!

Report abuse Wed Jan 9, 2019 - Renter Review

My expectations for hospitality and service of car rental places is minimal but this company is making me rethink my expectations. This company is the best rental company I’ve ever worked with. Their communication was professional, courteous and pleasant. All interactions with multiple staff members were well above standard. I highly recommend this service.

Report abuse Tue Jan 8, 2019 - Renter Review

My expectations for hospitality and service of car rental places is minimal but this company is making me rethink my expectations. This company is the best rental company I’ve ever worked with. Their communication was professional, courteous and pleasant. All interactions with multiple staff members were well above standard. I highly recommend this service.

Report abuse Tue Jan 8, 2019 - Renter Review

We came in on Christmas day and the staff was super accommodating and pleasant (unlike others working on the holiday we encountered) Already recommended them to multiple people when in the California area! Our car was a great deal, I'm so glad we went with Black and White!

Report abuse Fri Jan 4, 2019 - Renter Review

Overall experience is ok. But I get 3/4 tank of gas when marked as a full tank on contract, called agent to got it resolved. dropped off at LAX at Joe's parking lot during off hours, been told they cannot take keys from Black&White Rental. Luckily the agent told me another location to drop off the car.

Report abuse Thu Jan 3, 2019 - Renter Review

We had a very good experience with Black & White Rent A Car. The car was clean and performed well. It was upgraded at no additional cost. The staff was courteous and knowledgable.

Report abuse Thu Jan 3, 2019 - Renter Review

I was hesitant to rent through B&W as I did not know them but so glad I did super service, friendly people and incomparable facilities. Won’t hesitate to rerent!

Report abuse Wed Jan 2, 2019 - Renter Review

Only thing is that when they did the walk thru they said gas was a full tank. When I started it it was 6/8th or 80% full. I took a picture. When I returned it they said too bad since I signed the yellow paper. The explorer gets 15 miles a gallon so that was about 5 gallons that was missing. Why couldn’t they look at the picture I took and readjusted the final bill?

Report abuse Tue Jan 1, 2019 - Renter Review

Awesome place and awesome cars for reasonable prices.

Report abuse Thu Dec 27, 2018 - Renter Review

I would have preferred a Corolla over the Sentra we got, but the service was excellent and the car was OK. Very responsive people.

Report abuse Wed Dec 26, 2018 - Renter Review