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I was extremely happy with the service and the model I received. I would definitely rent here again and recommend.
Staff was very helpful
Great experience! Abel was super sweet. Thanks!
Awesome! Will use again!!
Overall a much better experience than the big car agencies
This was my first experience with Black and White Car Rental and I was not disappointed! This is the first rental company I have dealt with that picks you up curbside in a passenger vehicle rather than a bus. This made a big difference, because the driver only had to pick up a couple other parties, so the process at the rental counter was faster because there were only a few other people who needed to be served. The car was great, and the return process was quick and easy!
Now, that was a hassle free experience!
Best rental experience I ever had.
Quick, no gimmicks, great service.
It took over 40 minutes for them to pick me up at LAX. I was told a driver had called out sick. Once at their facility, it took another 45 minutes to get a car even though I was the sole customer in the building. The gentleman checking me in had to also answer the phone, which was constantly ringing. The check in process at Black and White is MUCH longer than that of any car rental place I’ve ever used, and I use quite a few. Once in my car all was well. Car was clean with a full tank.
I had a great experience with this rental company and would definitely recommend it and rent again.