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Black & White Rent A Car Renter Rated Reviews - Page 152

It was really good everyone was professional.

Agency reply:

Thank you so much, we really appreciate the feedback!!

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Fri Jul 24, 2015 - Renter Review

I wish that it was more clear on the print out that you need to call for your ride to the rental agency. Somehow I missed that part. We would have called sooner if I had seen that message.

Agency reply:

Our apologies you didn't see the pickup instructions, we do our best to post it in several places on our page including the confirmation email that is automatically sent to you when you first book but we understand these things get overlooked and misplaced. We do hope to have you back and thank you so much for your feedback

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Thu Jul 23, 2015 - Renter Review

Great experience I would most definitely look for this rental car company next time I need a rental car. Thank you.

Agency reply:

Thank you so much, we really appreciate the feedback!!

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Thu Jul 23, 2015 - Renter Review

Absolutely no complaints, would definitely use and recommend again.

Agency reply:

Thank you so much, we really appreciate the feedback!!

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Thu Jul 23, 2015 - Renter Review

The car was fine and people were great - the only issue I had was with the time it took. Time to get picked up at the airport, and the time it took at the counter to go through the paperwork (even though I already had a reservation). Total time from when I called for pickup to when I actually got the car was at least an hour

Agency reply:

Oh No !!! We are very sorry to hear that ..... Our sincerest apologies !! We are working harder and smarter everyday to come up with ways to improve our service and we couldn't do that without the help of our clients so thank you for sharing your experience with us and we do hope to have you back!!

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Wed Jul 22, 2015 - Renter Review

We have rented cars in the past from the "big box" rentals and we will never ever go back! We were so happy with everything and everyone! Amazing car, price, and service! Truly the best car renting experience ever! Thank you so much!

Agency reply:

Thank you so much, we really appreciate the feedback!!

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Tue Jul 21, 2015 - Renter Review

I was very happy with the service and would rent from them again.

Agency reply:

Thank you so much, we really appreciate the feedback!!

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Tue Jul 21, 2015 - Renter Review

I just rented a Porsche Speedster Replica from this office and it was the worst experience I've ever had. The member of the staff that showed me the car did not know anything about it, I had simple questions about what a lever does and what one of the TWO buttons do, he had no idea and didn't offer to go figure it out. After driving the car for 15 mins 2nd gear just stopped engaging, I would have to go from 1st to 3rd. The steering wheel leaked on me and ruined my shirt and all four tires did

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Mon Jul 20, 2015 - Renter Review

These guys were great. Super easy to deal with. Very affordable. Easy access to LAX. In and out faster than any rental company I've used before. Definitely check them out if you need a rental in LA.

Agency reply:

Thank you so much, we really appreciate your feedback!!

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Mon Jul 20, 2015 - Renter Review

I was very happy with the service from Black and White and your rental rates were far cheaper than the competitors.

Agency reply:

Thank you so much, we really appreciate your feedback!!

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Mon Jul 20, 2015 - Renter Review