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So glad to find that you guys existed! I rent cars out of LAX a lot and had never heard of you guys. Will be using your services again soon. Thanks!
Agency reply:
Thank you so much, we really appreciate your feedback!!
Good folks, good experience.
Agency reply:
Thank you so much, we really appreciate your feedback!!
Everyone at the LAX "Airport" location were amazing!
Everything was fine, except that the car REAKED of cigarette smoke. Really gross, and especially pungent on hot days.
When my plane was late, I was grateful that the agent David & the driver Ty stayed past closing time so that I could get a car. Thanks. NK
I love the fact that Black & White picks you up at the airport and drops you back off at the airport in a car and that you don't have to deal with a shuttle bus.
I don't know if it was the make (Chevy Spark), or the particular car I rented--but it drove rough! Seemed like it might need maintenance.
no problems AA
Everything was great. Thanks for going the extra mile by giving us a ride to our hotel after we dropped off the car and for printing our boarding passes.
Renting with this agency was great. They didn't try to sneak in an upgrade or offer me insurance that I didn't need. They were extremely professional, helpful and easy to understand. Much better than other agencies I've worked with. The car I got (Chevy Spark) was the absolute cheapest configuration though with manual locks and mirrors. The configuration they gave me was somewhat inconvenient since it didn't have automatic anything, but B&W was significantly cheaper than their competitors.