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Black & White Rent A Car Renter Rated Reviews - Page 151

Everything was perfect except the fact that we couldn't pay with the AMEX because it was on the name of the father of my friend.
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Sat Aug 1, 2015 - Renter Review
other than waiting almost an hour for pick up at the airpot, everything was fine.
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Thu Jul 30, 2015 - Renter Review
No drop off early in the morning is a negative,
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Thu Jul 30, 2015 - Renter Review
Great value for the type of service I received !
Agency reply:
Thank you so much, we really appreciate the feedback!!
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Mon Jul 27, 2015 - Renter Review
Everyone we had contact with at B&W was knowledgeable, capable, and friendly.
Agency reply:
Thank you so much, we really appreciate the feedback!!
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Mon Jul 27, 2015 - Renter Review
It took a while for them to pick me up at LAX, maybe 40 minutes. But everything else was excellent, including the return trip to the airport at the end of the rental.
Agency reply:
We apologize for the delay in your pickup service, we are working every day on ways to improve the service we provide. Thank you so much, we really appreciate the feedback!!
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Sun Jul 26, 2015 - Renter Review
My husband and I are really happy to have found Black & White Rent A Car! The prices are so much better than competitors and the service we received was very professional. We will always rent from Black and White when we are back in the LA area!
Agency reply:
Thank you so much, we really appreciate the feedback!!
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Fri Jul 24, 2015 - Renter Review
It was really good everyone was professional.
Agency reply:
Thank you so much, we really appreciate the feedback!!
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Fri Jul 24, 2015 - Renter Review
I wish that it was more clear on the print out that you need to call for your ride to the rental agency. Somehow I missed that part. We would have called sooner if I had seen that message.
Agency reply:
Our apologies you didn't see the pickup instructions, we do our best to post it in several places on our page including the confirmation email that is automatically sent to you when you first book but we understand these things get overlooked and misplaced. We do hope to have you back and thank you so much for your feedback
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Thu Jul 23, 2015 - Renter Review
Great experience I would most definitely look for this rental car company next time I need a rental car. Thank you.
Agency reply:
Thank you so much, we really appreciate the feedback!!
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Thu Jul 23, 2015 - Renter Review