Company Logo
Get Rates
REASON TO LOVE RENTER
rr_badge
  • Real reviews from real people
  • Compare reviews by city
  • Easy to read ratings, plus a specific breakdown
  • Assurance of reliability and quality
  • Increase information and confidence
  • Read review comments from renters
  • Increase information and confidence

Black & White Rent A Car Renter Rated Reviews - Page 151

Good courteous people. I returned my car after regular hour and they were officially closed, but not only they took care of my return, they gave me a ride back to the airport within minutes. this was the only way I made my flight or I was going to get stuck at the airport for the rest of the night with my family. Thank you Mario Martinez for all your help. Sohail
Report abuse
Sat Aug 1, 2015 - Renter Review
Everything was perfect except the fact that we couldn't pay with the AMEX because it was on the name of the father of my friend.
Report abuse
Sat Aug 1, 2015 - Renter Review
other than waiting almost an hour for pick up at the airpot, everything was fine.
Report abuse
Thu Jul 30, 2015 - Renter Review
No drop off early in the morning is a negative,
Report abuse
Thu Jul 30, 2015 - Renter Review
Great value for the type of service I received !
Agency reply:
Thank you so much, we really appreciate the feedback!!
Report abuse
Mon Jul 27, 2015 - Renter Review
Everyone we had contact with at B&W was knowledgeable, capable, and friendly.
Agency reply:
Thank you so much, we really appreciate the feedback!!
Report abuse
Mon Jul 27, 2015 - Renter Review
It took a while for them to pick me up at LAX, maybe 40 minutes. But everything else was excellent, including the return trip to the airport at the end of the rental.
Agency reply:
We apologize for the delay in your pickup service, we are working every day on ways to improve the service we provide. Thank you so much, we really appreciate the feedback!!
Report abuse
Sun Jul 26, 2015 - Renter Review
My husband and I are really happy to have found Black & White Rent A Car! The prices are so much better than competitors and the service we received was very professional. We will always rent from Black and White when we are back in the LA area!
Agency reply:
Thank you so much, we really appreciate the feedback!!
Report abuse
Fri Jul 24, 2015 - Renter Review
It was really good everyone was professional.
Agency reply:
Thank you so much, we really appreciate the feedback!!
Report abuse
Fri Jul 24, 2015 - Renter Review
I wish that it was more clear on the print out that you need to call for your ride to the rental agency. Somehow I missed that part. We would have called sooner if I had seen that message.
Agency reply:
Our apologies you didn't see the pickup instructions, we do our best to post it in several places on our page including the confirmation email that is automatically sent to you when you first book but we understand these things get overlooked and misplaced. We do hope to have you back and thank you so much for your feedback
Report abuse
Thu Jul 23, 2015 - Renter Review