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Black & White Rent A Car Renter Rated Reviews - Page 129

We waited almost 2 hours from when we arrived in the car rental and only had 2 people in front of us and 1 person checking in. There were 2 tenants working quickly but seemed taken by the people checking in with a scratch on the car. And the car picking us up took 20 min even. We arrived at 4 to the bus stop and left the car rental at 630.
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Wed Feb 17, 2016 - Renter Review
Off airport rental location. Email said pickup within 10 minutes of phone call, took ~ 40 minutes. Very picky about minor scratch on car. Otherwise good.
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Tue Feb 16, 2016 - Renter Review
I appreciated that Black & White was willing to work with someone under 25 without charging a high young drivers fee which I have dealt with many times between personal and professional travel. I rented a compact and was overall happy with it, I wasn't a fan of that particular model's lack of something to rest my elbow on but that isn't a fault of the company. The only other assumption I had that wasn't met was I thought there would be a USB aux port. But that was again expectation vs promised.
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Tue Feb 16, 2016 - Renter Review
It was great, I would rent from them again :)
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Tue Feb 16, 2016 - Renter Review
The check in process is too long
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Tue Feb 16, 2016 - Renter Review
The pickup situation from lot c is a bit slow and wastes valuable time. Not sure if there is a solution to this but it would be helpful to have a car already waiting in lot c, perhaps if the customer could call before leaving the terminal?
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Tue Feb 16, 2016 - Renter Review
very good
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Tue Feb 16, 2016 - Renter Review
It was a good experience.
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Tue Feb 16, 2016 - Renter Review
Staff was extremely friendly, made process pain free. Will return to them in the future.
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Mon Feb 15, 2016 - Renter Review
All went smoothly with the car rental. They do a $350 hold on your credit card, which I see is still pending on my account three days later. I was told that it should drop off within a day or so. Assuming that turns out to be the case, I'm 100% satisfied with my experience.
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Mon Feb 15, 2016 - Renter Review