REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Absolutely horrible company policy in regard to the insurance. I dont know of another company that requires you to present your insurance papers at the counter to prove you have car rental insurance and especially one that puts it in such small print. It makes your company feel like a "AHA gotcha" company. Many people have the insurance and know that reputable companies do not require you to have it on hand when renting. Check google reviews too as I am not the only one that agrees about this
no
Good value
Good.
I rented a car from ACO at Orlando International Airport (MCO) from 10/7/15 to 10/11/15. I purchased the LDW as well. I picked up the car at 9:44 AM on 10/7. On the agreement the return time was specified as 10:40 AM. When I returned it on 10/11, I entered the store at 10:40. By the time the employee (named Emilie Rodriguez) was done processing the return, the time was 10:44 AM, and she claimed this made it a “late return”. I was charged $33 more for that! And they were very rude!
My rental from you was NOT from ACO but FROM FOX.
I had to raise a query about the vehicle assigned and to insist that I receive what I had booked and paid for. The Company tried to give me a lower category vehicle.
The maintenance light remained on for the entire 9 day period of rental, I had the fear that it would have shut down anytime on the road, but thank God it did not.
I would NOT RENT from FOX again.
Would NOT RECOMMEND either.
Great experience! I made a last minute reservation but everything was handled well on their end. Speedy process on both ends- pick-up and return.
would of been great if drop off to airport was free of charge : ), but service was great and will rent from here again on my next visit. Love the prices!
I had a terrible experience with ACO Rental Car in Orlando, Florida. It was so terrible, that I refused to rent the car and called an Uber car to take me to another rental car company. First, we waited an hour (after calling twice) for the shuttle to pick us up from the airport. Then, when we got to the car rental counter they were unbelievably rude and unhelpful. Thankfully, Uber picked us up and got us to our hotel, where I was then able to arrange for Enterprise to bring a car to us.
ACO is very good. If you can decrease the deposit amount, then you will be great.