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Your shuttle needs to have ACO ore prominently displayed ON THE FRONT and on the side. I was waiting and phoning for shuttle while it was on the stand but the name ACO was not seen. Another name was prominently.
Inside the vehicle I saw ACO clearly written but we need to have this info on the outside.
Value for money was good except for the mandatory 11USD per day insurance. I will look for another agency where this is not applied. If I don't find one then you have me.
I would only refer people after giving them the nickel and dime effect once you get there our driver on incoming side was not outgoing and or even talked to us other than asking which rental co.
Thank w
very poor experience - will never rent from here again.
I have rented from this same location before and had a great experience, I'll always go through aco in Miami.
To begin with, when I reserved the car I checked the box for on airport rental agencies. This agency somehow got on to that but it was only a pickup which is a pain. The staff was courteous and helpful.
Also, they told me that they accept insurance but then when I was there they said they needed only a hard copy.
For me though on airport means on airport and unfortunately many "off airport" agencies manage to sneak their way on to Orbitz or other trip search engines as "On Aiport" ....
My experience would have been completely different had the staff I worked with been more knowledge regarding rates and the ACO polices.
Insurance was ridiculously priced and not told that it was mandatory when making the reservation. Also horrible hours that cannot accomodate all flight. Will never rent agian
Called several times office number to be picked up. No one answered, called multiple times. Even from courtesy phone in rental area of airport. Luckily the information center knew what normal spot van picks up. Eventually someone answered phone.
It sucked!