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Allied Car And Truck Rental Renter Rated Reviews - Page 45

I called three hours prior to picking up the rental vehicle to reconfirm it was available, the customer agent assured me it would be ready, when I arrived to pick the vehicle it wasn't there at all, I had to wait for the Allied shuttle bus and be transferred to another rental location to receive a vehicle, this delay took an hour and a half after I signed the rental agreement, in additional I received a dirty vehicle which had a strong odor of cigarette smoke in it and the agent noted it..
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Sat Mar 19, 2016 - Renter Review
Waiting for a rental car for over and hr then not getting what you requested and on top of that getting charge at the counter more with extra fees that wasn't on the itinerary when booked is very unacceptable. I rented from them 4 times in a row but i just can't stand the lack of customer service and appreciation for returning customers. I work for the airlines and know so many people that vacation in PR. Surely I'm never recommending this place to any of my co-workers.
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Wed Mar 16, 2016 - Renter Review
Is. Ok
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Tue Mar 15, 2016 - Renter Review
no
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Mon Mar 14, 2016 - Renter Review
Waited 1and 1/2 hrs for my rental car to be ready. Then had to wait 1/2 to return my vehicle. They are severily under staffed and do not appear to to plan for having enough cars available to meet in-comming customer demands. Overall a very poor experience (the 2nd and last I have had with this company).
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Mon Mar 14, 2016 - Renter Review
It was a great experience and great customer service. Definitely will be renting from Allied car and truck rental again!
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Mon Mar 14, 2016 - Renter Review
My experience was disappointing and nerve-wrecking. I waited over 1.5 hrs upon arrival at the counter until receiving my rental. My outgoing experience was just as horrible -- I waited almost an hour to return my vehicle and cut it very close to my flight in spite of arriving at the dealership at 5 for a 7pm flight. Insufficient personnel to service customers during what was clearly a peak period in the day.
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Sun Mar 13, 2016 - Renter Review
The quote that I received online was perfect, but once I got to the facility I was charged a bunch of taxes that I didn't even know exited even though their policy says sales tax will be added at the facility (which I was okay with). I basically paid an extra $100 in fees when the other rental companies were offering me full size cars for a cheaper price then what I was paying for my economy car.
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Fri Mar 11, 2016 - Renter Review
The rate was higher once I got there, which I wasn't expecting.
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Wed Mar 9, 2016 - Renter Review
I actually rent from you guys 3 times a year, plus I recomend lots of friends and family too. Excelent service and prices
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Wed Mar 9, 2016 - Renter Review