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great
The staff when arriving and when leaving where super awesome friendly and super knowledgeable.! Great price! Keep up the good work!
The car was visibly dirty and it smelled of cigarettes!
I was charged auto express at 6.95 a day for 10 day rental. I knew I was not going to spend that amount in 1 day. I had rented with allied before and I got charged based on usage. I asked if I was going to get a refund for not accumulating 6.95 a day and I was told no. I feel that they stole my money. It will not rent from allied again and I will pass this information along. On line rental was 275.00. I paid 420.00 at location
It's a great experience
N/A
I have rented many times from the Aguadilla location and was satisfied. This was my first time from San Juan... and will never rent from your San Juan location again.
Long line because just 2 agents nut I understand.everything else was very good the staff .I'll rent againg.
Even though the rental rate seems affordable - $20.00 - the add-ons (taxes, fees, tolls, mandatory insurance) is usually 2.5 times the rental rate. Thus, the quote was for $20 and we ended up paying $77. Definitely prohibitive.
too long to get a car even if you book in advance. You still have to stand inline for two hours. I got a dirty car insidethe guy outside didnt care.I missed my appointment with the Federal Aviation Administration. Also I missed my checking time flight waiting on the shuttle bus and standing in line to return the car. After all the poor customer service and missing my flight I went back to rent the same type of car for another day and the price was tripled. Unbelievable. Lisa helped me the best.