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None of the other agencies charge additional amount for insurance if the insurance is covered by credit card, but here they charge additional $10 as gold surcharge some thing...
Great service, excellent car and very affordable prices. Wonderful experience. Thank you ZOOM Rent-A-Car!
It was an good experience overall.
overall it wass good
Continues to be a great experience renting from Zoom
Overall great experience and vehicle
Cars could have been much cleaner. Also deposit policy for G2 license holders needs improvement. 1,000 deposit is a major blockage for me to rent from Zoom.
The rental was 2x the price I thought after booking on the website. Fees upon fees, upon fees. You think you are getting a better deal at this place - you are not - it is a trap. Given all the horrible reviews, for a lengthy period of time, one has to think that their bate and switch rental process is part of their business strategy. How can a company constantly get feedback they are ripping you off and do nothing about it? You probably know the answer...
Great service, great value, and free upgrade
The staff was very courteous and professional and the free shuttle ride to the airport was a great service. This was the most affordable car rental I was able to find and they did not disappoint.