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I've been renting cars with Zoom car-rental at Mississauga office since late 2012, and I have been always very satisfied with their service. I used to rent cars for long periods while I was living in Mississauga during 2013, and they would always offer me quite new vehicles and good discounts and awards because of my fidelity. The staff is excellent, and the shuttle service they provide to the airport works very well. Definitely, I will rent cars to them any time I travel to Toronto.
The return to the airport shuttle was nowhere around when I returned the car. I ended up having to take a taxi from Zoom to get my flight in time, though I was t the zoom drop off two hours before my domestic flight was due to leave. After waiting 45 minutes and no sign of the shuttle - I took a taxi, which cost me close to $30. It would be good to have taxi service covered as a back-up when the shuttle is not around.
thanks
staff was knowledgeable and good on pickup but a newer less experienced staff on drop off, who when not knowing what to do got a more experienced person to help out. That's fine.
love renting from zoom rental , lovely people
The rate shown on the website is low and when you pay for it at their location can be higher than expected.
Exceptional customer service and clear fee explanations. I had flight difficulties and the staff did an excellent job of communicating and ensuring that things were taken care of. Thank you Mike and Stephanie, I will only rent from Zoom when I travel to Toronto.
great service // fair pricing //
Only issue: not ideal insurance package for foreigners from abroad
very pleased
I have rented 4 times from Zoom now and am recommending to all my colleagues. I really appreciate the service and price.
This was the first time you gave me a car with cruise control, and I very much enjoyed it. It was a white Hyundai Accent, a nice little car.
Thank you Joan Boase