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Very friendly service. Helpfull and quick. Will rent from them again.
There was a mixup with our reservation, but mike and Louis helped with finding a solution. So it all worked out! Thankfully! Could've been disaster to show up at airport at 10pm with 7 children and no van. Very happy it didn't end up that way
Very easy and straight forward.
great experience. phone support was great.
Great service and competitive pricing, highly recommend
The van was parked far away from where we collected our bags at LAX. We had to walk nearly a quarter mile with nine kids, 6 bags, a car seat, and a stroller, this was challenging. We collected our bags across from P4 and had to walk to P6.
Agency reply:
Hello Mr. Hollberg,
We do apologize that your van was parked at the wrong terminal. We do request all customers flying into the airports to provide there flight itineraries. You provided us with yours, we had a mix-up of airlines. For reference, LAX is about 1/4 mile from entrance to exit from P1 to P7.
The staff were very friendly, helpful & honest. Definitely be back next time I need a van rental. Got a lot of comments from other people about how nice the van was, & were I rented it from.
Last minute declined from Car Rental jeopardize our trip and we encountered massive financial loss. Infact I am planning to find a way to sue this company for our financial loss.
Tony was great and very friendly.
I dealt with the manager, Tony. He was very pleasant to work with and assured me that the after hours pick-up would be easy. Well he was right. I was in and out in less than 5 minutes. Their rates were by far the lowest around. The vehicle was clean and ready to go. I will definitely be using United Van Rentals in the future!
