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Though there was miscommunication at first, we really appreciated Tracy for removing the last two rows of seats for us. With those two rows out, we got sufficient luggage space. It made this airport pick up project of ours the easiest one by far.

Report abuse Tue Sep 17, 2019 - Aj

The customer service person was less than courteous. He didn't look up from what he was doing, acknowledge us & he definitely wasn't friendly. He seemed socially inept, I wouldn't use him as the face of my company.

Report abuse Mon Sep 16, 2019 - Renter Review

Great van, very clean, everything worked great and was the perfect fit for my needs. Drove extremely well and was superior to other vehicles I have rented in this class.

Report abuse Thu Sep 5, 2019 - Renter Review

Counter was not staffed when I showed up to pick up rental I had called your 800 number to let them know my expected arrival time but they did not communicate this to the local Las Vegas desk so he was away for 40 mins when I arrived. This was an issue with your 800 number HQ person NOT the local guy as he had no idea.

Report abuse Tue Aug 27, 2019 - Renter Review

The rental experience was fast, easy and exceeded my expectations. Vehicle was great and look forward to renting from United Van Rentals again.

Report abuse Fri Aug 2, 2019 - Renter Review

Check in and check out were quick and efficient. I also appreciated that they didn't give me a hard sell on the insurance, I had full coverage through my insurance company.

Report abuse Wed Jul 24, 2019 - Renter Review

Friendly staff. I have rented with United many times over the past 4 years.

Report abuse Fri Jul 19, 2019 - Scott B

Had an issue with one of the windshield wipers so we had to buy a new one. It was taken care of after we got back with a refund.

Report abuse Thu Jul 11, 2019 - Renter Review

United Van rental was like having a personal Valet. Tracy walked me through every step of the way. The original bid was honored without a single up-charge. The Van was immaculate, like-new and ran perfectly. The process was so easy from beginning to end. I have given a 5 star rating on Google and Facebook because others need to know who they can trust for the best price and customer service like none other. We will absolutely use them again and again!

Report abuse Fri May 31, 2019 - Senior Trip Mom

The staff help me a lot with this reservation

Report abuse Fri May 31, 2019 - Renter Review