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Very new and clean van. Great communication!
Nice and easy. The contactless service was great. Will be definitely renting from you again
Very professional and on top of the details.
Very good and helpful customer service since first call
Thank Tracy Poor for your help to all process
Price was very good and vehicle excellent definitely I will use Van Rentals again in our next travel
GOOD JOB team 👏 👍 👌
Tracy helped my throughout the van rental process and was patient, courteous, and attentive. He made a potential stressful process seamless and pleasant. We appreciated his service.
easy
They’re incompetent and lack basic inventory management skills. Less than 24 hrs prior, 15 reservations were canceled via email. It’s a costly mismanagement action on their part but I am the one to suffer. We had to scramble at the last minute to figure out transportation for our trip. A refund alone wouldn’t adequately suffice; I still haven’t received it. We spent more money on Plan B. Had roles reversed canceling would’ve been very costly for us. You’ll regret booking w/AVR- DON
Good Experience. Good vehicle and good price
Agency reply:
Hello, You responded to United Van Rentals. We are not AVR! AVR is now out of business.
Everything was easy and the rental process went smoothly. The van was clean and in good condition.
Location far but we make it work. Van felt it kind of heavy you can hear the engine like it was too much weight and had a slow response meaning that when I pressed the gas it just went up in the rpm range and moved slow. Mr. Toni very polite, proper communication and the van was clean no cigarette smell (that it was great we don't smoke, and my son is allergic to that smell so the fact that it was a clean air was amazing)