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It was an easy pickup at the LAX Economy Parking lot. Just be aware that you will need to pay the parking lot fee from the time the vehicle arrives in the parking lot to when you pick it up. Send someone for the van immediately after you get off the plane to shorten the time it’s in there.
I wasn’t expecting to pay an $11 fee.
I can’t express how satisfied we were with our rental. When trying to find a reasonable solution for our family of 7 and luggage the traditional rental companies weren’t an option. United made everything easy and the vehicle was perfect. Thank you!!
My rental was one week. I was expecting 200 miles per day but at the end i only got 1000 free miles. Too late to back out of contract. Got charged the 499 miles extra. Not happy about that coz i calculated my miles before I rented and iknow iwas going to have about 1500 on my trip. It says unlimited miles then it went to 1200 miles and then changed to 1000 miles.
Company is an excellent business to rent from had zero issues from them, if I'm in the states again I will be renting from them again.
Tracy was extremely helpful throughout the process.
Tony given me clearly instruction for pick up and return and it was easy spot at Alexis Hotel and my name is on there at winsheild. Hassle free!
Shaking of the steering wheel when going on the highway
It would hv bn better if vehicle had no bigger dent before renting it out, like I noticed at front bumper
Following the instructions, the van rental was fairly straight forward. I would suggest looking into the Bluetooth connection, as my phone kept disconnecting at random times.
It was a great experience start to finish. Van was exactly what we needed. It was waiting for us and the drop-off was a breeze. Definitely will rent again.
