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The young man who inspected my car and drove me to the airport after I returned it was fantastic - he is an asset to your staff, very professional. Everyone else was great too. I wasn't a huge fan of the car I rented - it felt a bit "loose" for lack of a better word - loose acceleration, braking, and steering. Basically it felt like a car that was much older and beat up than it was. But overall it was a great rental experience, would rent again.

Report abuse Tue Mar 15, 2016 - Renter Review

Workers were friendly, helpful and courteous. The computer system at the location was very slow -but would not impact my decision to rent from this company again.

Report abuse Tue Mar 15, 2016 - Renter Review

We travel a lot between work and leisure. We both were extremely happy with United. I wish they were in every city. The workers were very nice, helpful, and we had no waiting time. One even helped me with my toddler and his carseat at the airport. Absolutely awesome. Next time we are in San Diego, we won't even look at other companies because this experience was so good. Thanks!

Report abuse Sun Mar 13, 2016 - Renter Review

The manager we worked with was very helpful and friendly. He made the pickup and drop-off very easy.

Report abuse Sun Mar 13, 2016 - Renter Review

THE WORST RENTAL SERVICE EVER. NO CAR WAS MADE AVAILABLE AND NO REFUND FOR THE CHARGE TO MY CARD. WOULD NEVER USE THIS AGENCY AGAIN . AND I WANT ANY CHARGES REVERSED AND REFUNDED. ALSO IN ADDITION TO THE PRICE OF THE RENTAL CAR THAT WAS NEVER RECEIVED $125 IN CASH SPENT OUT OF POCKET FOR TRANSPORTATION FROM AND TO THE AIRPORT BECAUSE OF THIS AGENCY'S FAILURE. EXTREMELY DISAPPOINTED IN THIS RENTAL SERVICE AND WANT MY MONEY ALL REFUNDED. THANK YOU.

Report abuse Sun Mar 13, 2016 - Renter Review

The car itself was a little sluggish going up hills, otherwise we were very happy with the car and the staff were very helpful and courteous!

Report abuse Sat Mar 12, 2016 - Renter Review

Jacob and his little brother were very friendly and helpful. We were a little concerned when a man at the airport said he'd never even heard of United Auto Rental, but our worries were laid to rest with their great customer service, affordable prices and quality, clean cars. We would rent from United again!

Report abuse Sat Mar 12, 2016 - Renter Review

Christian provided great customer service. He was friendly, thorough, and efficient.

Report abuse Tue Mar 8, 2016 - Renter Review

We wanted an economy car and that's what we got. The car was fine, but there was so much body damage (mostly small dents and dings and a couple of small holes) that they really should have just skipped the walk around at the beginning and had in writing that unless a panel was actually missing upon return we wouldn't be charged for anything. (We weren't charged for anything so it was fine, but there was always that small worry in the back of my mind).

Report abuse Sun Mar 6, 2016 - Renter Review

Drop off was a bit of a problem . Need better directions as to how to drop off after hours Did not expect to have to pay extra for after hours drop off Very satisified other than that ,

Report abuse Tue Mar 1, 2016 - Renter Review