• Real reviews from real people
  • Compare reviews by city
  • Easy to read ratings, plus a specific breakdown
  • Assurance of reliability and quality
  • Increase information and confidence
  • Read review comments from renters
  • Increase information and confidence
Customer service was as good or better than any of the more well-known rental companies we've used in the past. They were the best priced in the area for our trip to Disney. Wouldn't hesitate to rent with them again!

Report abuse Sun Apr 8, 2012 - Renter Review

Everyone was great and very friendly!

Report abuse Fri Apr 6, 2012 - Renter Review

I think I was very fortunate to find United Auto Rental. Thier service and rented car was excellent even though their rate was good. Whenever I have a chance to travel, I will get this kind of service again from them.

Report abuse Thu Mar 22, 2012 - Renter Review

They didn't even start cleaning the car until we arrived to pick it up even though we were hours past our pickup time. The staff was fairly rude. Best price around though

Report abuse Sat Mar 17, 2012 - Renter Review

Returned car. Explained front headlight burned out, credited me.

Report abuse Sun Jan 1, 2012 - Renter Review

We were very satisfied with the service and vehicle

Report abuse Sun Nov 27, 2011 - Renter Review

The initial car I rented smelled so strongly of air freshener that it was making me ill so I had to drive back (25 miles) to Ontario to exchange it. It also had a warning of low tire pressure light on which made me rather nervous. I was then given a 5 year old vehicle which shimmyed at anything over 50 and had so many squeeks and rattles, I was afraid the tires would fall off. Sometimes it took three or four tries for the engine to start. Not worth the lower rates to be concerned about safet

Report abuse Sun Nov 6, 2011 - Renter Review

We had one car that had a mechanical problem. They supplied us with another car, and it also had a problem. We hope they fixed these issues instead of renting out the cars until they break down and leave someone stranded.

Report abuse Tue Oct 18, 2011 - Renter Review

I thought the car was a little too small & basic for a normal compact size....

Report abuse Thu Aug 11, 2011 - Renter Review

You guys are totally awesome-easy to contact tracked our flight-came in to open late-all we could ask for. We were sunk without you guys and you embody what customer service is all about!

Report abuse Mon Mar 21, 2011 - Renter Review