It was fine however the car smelled like cigarettes.

I got an email the day before my pickup date saying they didn’t have a vehicle for me

Very smooth rental - drop-off in lot 5 was very convenient.

I felt like this was a great alternative to the big rental companies. Being away from the airport was a little inconvenient but that inconvenience was well worth the price.

The car had been in a previous accident and did not drive like a rental car should

The car wasn't what I was expecting

I will never use this company again. Nor will I ever recomend it. We went to pick up our week long rental and discovered upon pick up that we had limited miles. It was covered in the fine print. The associate helping us didnt even address trying to fix our concern. So we went to a competitor and paid $20 dollars for same vehicle with unlimited miles. Customer service representatives should try to fix problems not hustle people out the door.

My first time renting a car and it went very well. The service was more than great. The guy who help me that day he was the best.

The staff were courteous, prompt, and professional. Although they did not have a van available as I requested, they substituted a good full-size vehicle.

I had a great experience with United Auto Rental. I was picked up promptly, and checking in and getting the keys didn't take long. I got a great quote and was happy with the value of the rental car.