The staff was friendly and very accommodating. They were able to provide booster seats even though it was not apart of my original reservation. Only negative is the cleanliness of the vehicle it definitely needed some cleaning but I was in a rush so took it as is. Other than that the process of drop off and pick up was fast and efficient.

When I had to modify our rental plans the staff responded positively and in a very professional matter. I was totally pleased with my experience with United.

The staff were super friendly and helpful

Great service

I was given a car for 4+ weeks and there was smoke residue from a previous renter. This was a very distressing situation as I have allergies to smoke... and had to have the window open at all times.

Great experience! Will rent from them again.

This was my first time using United Auto Rental and I could not be more pleased. I had even mistakenly booked the car for one more day so when I was checking out, the helpful representative let me know my bill was going to be less. Everyone I spoke with was very pleasant and genuinely nice. Not to mention, all of the great customer service doesn't come at a cost. The car was a little older with some wear but I got a phenomenal deal that handily beat the competition.

Thank you

Very straightforward and hassle-free rental. Thanks!

Definitely good value for money. Staff were very cordial and kind and patient.