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United Auto Rental ReviewsReturn to Rental Center

Have rented multiple times and will continue to use them whenever possible.

Report abuse Thu Sep 21, 2017 - Renter Review

Renting at United Auto was an excellent experience. They were prompt and efficient. Most important was the effort on the part of the rental office staff to make sure the transaction was helpful and smooth. The office person Alex and his guys did a fine job of providing a great rental experience.

Report abuse Tue Sep 19, 2017 - Renter Review

This was a great experience from the beginning. The office personnel were most helpful and knowledgeable. I will use this agency again.

Report abuse Tue Sep 19, 2017 - Renter Review

You could clearly tell that they cared about doing a great job and we had a fantastic experience with United Auto Rental. Picked us up from the airport, took us to the nearby office, and we were back on the road in 5 minutes. When we were returning home, we dropped off the car and they took us straight to our gate. So easy, will rent with them again!

Report abuse Tue Sep 19, 2017 - Renter Review

Although my vehicle was a bit the worse for weat ( lots of scratches and a few scrapes) , it ran well and had obviously been maintained as required. And -of course - their quote was the cheapest...The staff were friendly, professional, and did not keep trying to sell me extra insurance . Would definitely use this car rental business again.

Report abuse Fri Sep 15, 2017 - Renter Review

Very unhappy that it isn't standard procedure with this company to go over the car with us checking for existing damage/scratches before we drove off the lot. My husband had to complain to the manager in order to have an employee check the car for damage with us. Very uncomfortable and time consuming experience. My husband has rented numerous cars over the years with several different companies and has never run into this problem until now. Will never rent from this company again.

Report abuse Sat Sep 9, 2017 - Renter Review

The USB in the car was broken. It was not adequately clean. A air vent was broken. The car smelled of mold and body odor.

Report abuse Thu Sep 7, 2017 - Renter Review

Martin and team were great. Car was not but when I returned they made it right so I will come back.

Report abuse Wed Sep 6, 2017 - Renter Review

Everyone we dealt with was courteous and professional. They picked us up at the airport which was great. Great value.

Report abuse Tue Sep 5, 2017 - Renter Review

There was a lot of confusion regarding the rental insurance

Report abuse Sun Sep 3, 2017 - Renter Review