United
REVIEWS

REASON TO LOVE RENTER

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Great Experience

Report abuse Mon Nov 18, 2019 - Renter Review

Our initial car broke down and we had to wait for 2 hours to have a solution - would of been nice to receive a credit for that

Report abuse Thu Nov 14, 2019 - Renter Review

The staff was friendly and helpful but I was charged for an extra hour that I was told would not be charged

Report abuse Wed Nov 6, 2019 - Renter Review

Very good customer service from everyone

Report abuse Wed Nov 6, 2019 - Renter Review

No Issues

Report abuse Sun Nov 3, 2019 - Renter Review

Good prices & prompt pick up. However, if you have an unexpected emergency and end up hospitalized (like I did), very difficult company to work with. Small rental company, and no one able to return car for me. I continued to be charged for car, and I had to call a friend from another state to come out to return to United Auto Rental. It was a very costly ordeal, and still charged the extra days.

Report abuse Sat Nov 2, 2019 - Sarah

We rented a good car (hyndai Elantra) for a very reasonable price. We have rented here before and their service was great last time (car had issues). The only comment on the most recent rental was that the interior of the car needed to be cleaned. There were lots of stains on the seats which detracted from the experience.

Report abuse Thu Oct 31, 2019 - Renter Review

Car was dirty. But I guess its what I get for affordable rates.

Report abuse Wed Oct 30, 2019 - Renter Review

Service was good. The car quality was poor with dents throughout and basic amenities.

Report abuse Wed Oct 23, 2019 - Renter Review

Hold the $550 when I return the car charge me $163 and have to wait 3-5 days to release the $550 doesn’t make sense

Report abuse Wed Oct 23, 2019 - Renter Review