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I had a hell of a time first finding out how much I was actually going to be charged when all was said and done, and then, rejecting all sorts of extra fees (it went from $390 to $220, after first being quoted $200). I was upset, but know how to handle you guys next time, if there is one.
Oh, and the $60 you forced me to pay to drive anywhere north of LA was unexpected.
Very Courteous Staff!
The way that the car is checked for scratches etc. seems excessive. Otherwise a good experience.
You open a little late on the weekend. 9:00 am. This could be a problem if I had an earlier flight. I assume that you have a return process in place but it would entail hiring a cab I guess.... Otherwise everything was great.
Great bunch of Guys
The rental agency was great , when I had to change the class of vehicle i needed and there wasn't one available at the location I made my reservation they were able to get one from another location and have it ready for me.
The reservation was not honored when I got to the airport. Nobody was there to pick us up and when I called for pickup they pretended to have lost my reservation but they somehow knew that I had reserved a mid-size car. After a long 6 hour flight, I had no car so I had to start all over with a reservation from a different company. I will never rent from United Auto Rental again. Never. Not ever.
Awesome service, very economical. The guys behind the desk were very friendly. We had a flat tire the last day we were using our minivan, but that had nothing to do with United Auto Rental. They were great, will use them again.
Great rate from Las Vegas to ABQ one way!
good service