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We arrived on Christmas Day and were scheduled to be in at noon. Our connecting flight out of San Francisco was delayed and we didn't get in until 2:00 PM, When we called for a pick up we were told we would have to pay an additional $45 because they were picking up after hours. I felt that was a bit tacky but didn't want to make a big deal about it on Christmas Day. No one ever informed us of this when we booked the car. Other than that, the entire experience was great and we loved the car.
when i booked this reservation, it says unlimited miles; but when i got it for the rental; it was not unlimited miles; clerk tried to change contract, but was unable; he just gave me 300 miles/day upgrade instead of usual 200miles/day;
The vehicle class we reserved was not available so they put us in a smaller car. This worked out but most places put you in a better car for the same rate. We reserved a fusion and got a corola
The whole process was great from start to finish very nice employees!!!
HORRIBLE EXPERIENCE, CALLED AND SAID I DID NOT HAD A RESERVATION AND LIKE CRAZY LOOKING FOR ANOTHER CAR, ENDING UP RENTING IN HERTZ, WOULD NEVER RECOMMED POOR CUSTOMER SERVICE AND LACK OF
Feliz Navidad, mes amigos!
rental agents were great!
Wouldn't recommend only because I prefer to pick up at the airport and not having to take shuttle to pick up the car.
Everything was great. My only knock is the seats. They were so stained and dirty. Definitely liked your company though.
A wonderful experience! This company makes travel so much easier! I will definitely be back!