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Good price and good service
My rental experience was overall excellent apart from a little miscommunication between the employees on the drop off of the vehicle. Turned out to not be a very big problem, but it showed a bit of unreliability on the company.
The whole process was quick and easy. Easy on the budget, too; very courteous service.
Best rental experience I've had in San Diego, among many..
Last minute weekly rate was a great value. The process was slower than competitors bc i had to provide copy of own insurance, but other than that, fairly easy process. I would rent from them again.
The information when i made the booking was misleading. The staff was not helpful to resolve the problem. I canceled the reservation and booked through Fox Rental
The staff member when I checked in was helpful and courteous. Unfortunately, his job performance was compromised by a personal errand that he was simultaneously attending to which delayed our checking in process. We felt attended to but not his full attention despite being the only customers. Upon return, having multiple agents but only one computer slowed down the checking out process.
Staff at United Auto were extremely courteous and helpful. On both arrival and departure, our rental was handled with the greatest efficiency. I will definitely use them again for auto rental.
Excellent service and knowledgeable and helpful staff.
When we arrived in San Diego you did not have a car for me. Bad. However, you already booked me with Avis with an upgrade. Good. You promised to pay difference between Avis' rate and the rate you quoted. Good. Wanted me to stop by United Auto to pick up the difference after I got the receipt from Avis. I had to point out that after returning car I would not have a car and would have to take a cab. Hopefully, will get settled electronically through e-mail. Actual refund will change rating.
Julian, Jacob and the whole staff were very helpful and friendly. 10/10!