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The manager was helpful and accommodating. Upon learning I had a child in a car seat he offered me a larger car for the same rate. The guy who picked us up from the airport was prompt and friendly.
Very friendly and courteous staff in San Diego!
Great overall experience.....the requested vehicle type was not available so they had already UPGRADED me at no extra charge! Very pleased with the service I received
I'm pleasantly surprised! Thanks United
Very friendly staff. we will rent from this office next time.
great service, will rent with them again if ever in San Diego.
The United folks were great & the rates were awesome. Perfect for what we needed for our week in CA.
Overall the staff was great and the vehicle got the job done. The van was in pretty rough shape though. It had a lot of exterior dings and scratches which aren't the biggest deal, just disappointing. Also there were compartments crammed full of trash in the back seat which was disappointing. Lastly the electronic components (USB/aux) weren't working either. Overall it was good just a little below expectations.
I picked up the van late in the day and it took quite a while, had to wait on 2 other people and only one person was working then. Otherwise a great experience!!
We had great customer service and the vehicle was clean.