REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
We had a great experience with the large can rental. We rented a 12 passenger van. It was available in the parking lot when we arrived late at night. It was clean. The only issue was the steps to get into the van we cleaned with something very slippery. It was difficult to get in and out of the van because the steps were very slippery especially for my grandparents. Please use something else to clean the steps so no one falls getting in and out. Thanks for all your help! We had a great vacation!
At time of check out the lady at security gate was rude and unpleasant.
Only rated quote satisfactory due to being mistakenly overcharged due to a missed discount. Have not received refund yet although they acknowledged it is owed. If refund received then it goes to great!
I made a reservation and when arrived into Orlando, there was no answer at the rental location.
My time of arrival was listed on the request, if they were not able to accommodate at time of arrival then the reservation should've not be confirmed by the rental location. In additional, NO ONE EVER RETURNED MY CALL. Poor customer service
The wait for a wheelchair accessible shuttle bus from the airport was longer than expected.
Everything was great! I will definitely use them again, and highly recommend them
Very professional
Very professional
The wheelchair ramp did not retract
I had to manually push the ramp back in , spoke to owner who said he never had this trouble , he had no more vans if I wanted to retune it I could
Not a very professional response
If I was older or not physically fit this vehicle would have been a major problem
Rental company did not seem to care
the vehicle comment below being we had a major scary situation while out and about. It could have been disastrous; however, we were stopped at the time and I protected my daughter from harm. I received IMMEDIATE response from the company, which I Always have and appreciate. I love working with this company. we just sometimes have issues with the vehicles.
Will always recommend this agency.