REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Positives: We were picked up promptly from the airport. Negatives: The minibus was in terrible condition. I work at a public school and to say this is the worst bus driven should say something. There were holes in the roof, tape covering a light, things falling apart. One of the vents fell off while we were driving and a student tried to put it back on and got his fingers nearly cut off. We were charged $125 for a "tire torn on sidewall." This could not have been from us. No call to discuss.
1. the vehicle was not rear entry as ordered, 2. the drivers side wiper blade was faulty & in my view unsafe to drive. In the UK, this vehicle would have failed an MOT for that reason. Ironically, when this was queried, it was made my responsibility to get this fixed at my expense although I was told to leave the receipt in the van, & I would be reimbursed. It is clear that this company turns over vehicle exchanges quickly, forgetting about safety standards & asking clients to rectify problems.
excellent service
Van rented was a monster but handled like a kitten
Great service on everything.
It was easy
I like the ease of booking the vehicles online and the notifications were to pick up the vans.
The staff was great and would recommend renting a vehicle from Florida Van Rental.
Very detailed instructions on pick up and drop off of van. Would rent again
We didn’t receive the vans that we had reserved two months in advance. Michael and Brian worked to make sure that we received the appropriate van that we ordered. They came to our hotel to swap out.