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Not unlimited milage as they claim. Was allocated 200 miles and $0.39/miles thereafter which was not my expectation. Although I placed my reservation over 72 hours prior, the car was not ready. We had to go to a different location to pick the car and once in that location the car had flat tire and it took the guy 30 minutes to check what was wrong with the tire. This made me run behind my schedule. Time is very important to me. And they did not meet that expectation.
Great staff!
Excellent customer service
Excellent customer service
No comment.
Upon arriving to pickup my car, I was not greeted or acknowledged. Very poor customer service on this agent's part. Fordham road location
I was extremely disappointed with my experience. My appointment was unconfirmed having booked online. I understand the company’s policy, but utilized the online booking because I did not have the time to call in during business hours. For staff to be unaware and unable to accommodate a reservation made during normal business hours is unacceptable. I wasted time and money traveling between rental locations and have no plans to use this agency again
I thought Maria was excellent and very helpful. I rented from the bruckner location. She was patient and supportive throughout the entire rental process.
Great place to rent from
Amazing customer service