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Great Customer Services
Please make it possible to do everything online like paying and confirming the reservation. I had at least 3 phone calls from customer service reps on basic things like paying, them needing my insurance coverage, etc when it all could have been submitted online when I made the initial reservation like many other rental companies do.
Need to include more miles. 150 per day is not enough.
great service
i did not get the car i wanted
I got the car i reserved this time
The seatbelts made the seating a little uncomfortable as they were poking the sides.
The usb port was pushed in and couldn’t use it.
N-a
I recommend
The agent who gave me the car was very thorough and explained everything. I did scrape up the car a bit (SOOOO very sorry!). The agent who assisted me when I returned the car couldn't have been nicer. He was so kind and understanding. Thank you so much and please let me know if my insurance doesn't cover the damage. I would definitely recommend you. Your staff is terrific.