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Great experience.
Chris at Empire College Point was helpful and made sure I got the right van for my needs. Many thanks Empire!
The staff was great and the van was perfect for my needs. Thank you Empire!
Great experience
Great service.
Great service, particularly from Kevin. Car slightly underpowered for highway driving but that wasn't a big problem. Really competitive quote as well.Many thanks. Keith & Jessica Palmer
Appreciate the service provided by the staff.
The van was stinky, old and VERY beaten up on the inside. It seemed as if it was about 10 years old.
The office was in disarray, dirty and old, much like the van. The van was NOT ready for the 10am pickup, instead it took 20 minutes to be brought over and 15 minutes to be cleaned.
When I dropped the van off, the counter-person was 15 minutes late (8:15 instead of the 8am).
I would not rent from them again, unless it was like $50. $250 for an old stinky van just not worth it.
I reserved on line and I thought evrthing was ok and set when I got to the location they did not have the unit available due to no confirmation , they were great they got it from Brooklyn and called me when is was at the flushing location , this is the third time renting from them and all the other times I called on the phone , so from now on I'll call and FYI Gloria is super nice
Thanks
I was satisfied and the whole renting process was simple, easy and comfortable