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Didn't read the email, was frustrated with uber but B&W called me told me they were picking me up. Smooth process, even got upgraded for free. Very chill and enjoyable experience. Recommended it to my cousins and friends.
EXCELLENT CUSTOMER SERVICE
B&W was extremely professional, the prices were fair, and the service was exceptional. I would highly recommend them to anyone who is looking for a California car rental!
Pleasantly surprised at the excellent service given the great price . Waters and fruit as we checked. And car was perfect for our needs.
Amazing
Everyone was very professional & friendly, I was very pleased with their service, company and how nice the vehicle was, I would absolutely recommend and use them again, thank you black & white :)
Terrible pick-up experience, but the customer service after was good, and the upgrade option was nice and inexpensive
really great rental experience
good price and service
Had a fabulous experience!! The staff were especially courteous and friendly. We just had to wait over 30 minutes to be picked up from the airport which wasn’t fun but I guess that cold just becLA traffic for you.