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Black & White Rent A Car Renter Rated Reviews - Page 36

Love my upgrade. Quicker than the big names, and better too!

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Tue Oct 29, 2019 - Renter Review

They are NOT set up to get you on your way quickly. Waited 50 minutes (!) to be picked up. Then another 10 minutes once the paperwork was done to get my car. You get what you pay for.

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Tue Oct 29, 2019 - Renter Review

I would definitely rent from here again whenever I come back to LA. They were great with notifications and reminders. The vehicle I wanted wasn't available but I got a better one for the same price. I didn't have to wait too long at the airport once I gave them a call. Everything went smoothly to be honest. Only thing is that the driver doesn't help you load your bags in the car. I'm used to that as a courtesy so that's the only opportunity i would say they need to work on.

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Mon Oct 28, 2019 - Renter Review

The experience was nothing short from professional and great. I had just returned a rental car to Avis and rented from B&W and was impressed by the routine inspection and mileage + fuel information I received before driving off the lot. Would definitely rent again!

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Mon Oct 28, 2019 - Sheyla Meza

There person at desk was nice, but you are understaffed so took a long time to get my car because he had to keep answering the phone. He was the only one there

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Wed Oct 23, 2019 - Renter Review

Great service and very prompt

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Mon Oct 21, 2019 - Anaf

We ended up waiting 25 minutes at LAX, though it might have been that we were bringing one extra person with us and we needed a car seat.

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Fri Oct 18, 2019 - Renter Review

Pick-up waiting time at the airport was too long, about 30 minutes. I was supposed to call them upon arrival but they never picked up. After I asked the help desk at the airport, they finally answered. There was unexpected extra charge of $35.00 for dropping off after office hours.. I had another bid which offered D$20.00 higher than this company. If I knew this unusual extra charge, I wouldn't have chosen this company. Drop-off instruction that the agent gave was very unspecific, confusing

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Wed Oct 16, 2019 - Susie

Fantastic!

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Mon Oct 14, 2019 - Renter Review

Great value and friendly

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Wed Oct 9, 2019 - Renter Review