REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Renting with this agency was great. They didn't try to sneak in an upgrade or offer me insurance that I didn't need. They were extremely professional, helpful and easy to understand. Much better than other agencies I've worked with. The car I got (Chevy Spark) was the absolute cheapest configuration though with manual locks and mirrors. The configuration they gave me was somewhat inconvenient since it didn't have automatic anything, but B&W was significantly cheaper than their competitors.
Best car rental experience ever.
I was very pleased with B&W Rental Service. The staff was extremely nice and helpful, the facility was well kept, the car was perfect, and the prices were great! I would highly recommend B&W to friends and family.
great experience once the car was rented. we did not realize we had to call and request a pickup, this was the only hangup for us, but also the reason we couldn't recommend to friends and family.
Overall extremely happy with everyone we spoke and met with at Black & White. The whole process was very easy and pleasant. Jeep rental was terrific and return to the airport was very fast.
Thank you!!
I requested/paid for a compact car and received an economy with almost zero features. Because I was in a rush, I didn't make a stink about it. In the future I would definitely rent with Black and White again, but would request a different vehicle.
Wait time was too long due to miscommunication of pickup location.
Everything was fantastic, I would suggest renters have the ok from their insurer if you are going to use personal insurance for the rental, or to have the phone number ready. Given my experience, next time I am in LA I would never dream of going anywhere else, and I am a member at Enterprise and Hertz. The value was unparalleled, and the customer service perhaps the best I have received in any car rental agency anywhere!!
I was a little unsure, as I had never heard of this company before. They were GREAT!!!! Staff excellent and the best value around on a car. Too bad they are only in California, but I will be using them again should I be in their service area
I wish I could know about B&W car rental earlier. I travel frequently and this is the best service i ever had. Jonathan was great to work with. I already recommended to my colleagues and friends!!