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Black & White Rent A Car Renter Rated Reviews - Page 144

Unsatisfactory LAX pick up, horrible LAX return experience. We were told, when picking up the car, by the counter agent we'd be brought back to the terminal on return. Not only did the van driver not take us to the terminal, he couldn't even drop us off at the location where the bus to the terminal was available. 100% unsatisfactory, NOT renting from B&W ever again.
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Thu Sep 24, 2015 - Renter Review
Great
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Wed Sep 23, 2015 - Renter Review
An airport shuttle would have been great, but if your current system cuts expenses and therefore saves the consumer money on the rental, I think it's a beautiful system. Thanks for everything you did to make our car rental process a joy instead of a hassle.
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Wed Sep 23, 2015 - Renter Review
I had a great experience with this rental company and would definitely rent from them again. I got exactly what I asked for at the price I was quoted.
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Wed Sep 23, 2015 - Renter Review
The team has been great in locating my Garmin I left in the vehicle... My fault! I haven't received it yet but I believe it is on the way.
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Tue Sep 22, 2015 - Renter Review
Once we arrived at the rental office with no other customers present, we had to wait 45 minutes for them to verify my insurance which I had previously submitted when I prepaid the car. Why was that not done ahead of time. I was then informed at that time that it would be $35.00 to drop off the car in the morning prior to their office hours. Why isn't this disclosed at time of purchase. It does say a FEE is required but $35.00 wow, I would have gone with Hotwire or car rentals BAD BUSINESS!
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Tue Sep 22, 2015 - Renter Review
All around great experience.
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Mon Sep 21, 2015 - Renter Review
Really impressed with the price. Car was comfortable.
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Mon Sep 21, 2015 - Renter Review
I was a little nervous renting from Black and White Car Rental because I hadn't heard of them before. I can tell you I will be renting from them every time I come to LA. I even recommended them to a number of people on the airplane ride home.
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Mon Sep 21, 2015 - Renter Review
It took about 45 minutes to arrive at the rental office after calling for their shuttle. Most of this time was waiting for their shuttle to arrive at the pick-up location. Their quoted pickup time was 10 minutes.
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Mon Sep 21, 2015 - Renter Review