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Black & White Rent A Car Renter Rated Reviews - Page 140

I thought the cars were in great quality. The only issue (if any) was the pick up from LAX. I didn't like that I had to take two shuttles from the LAX to the rent center. Overall, I think service and quality was very good.
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Thu Oct 29, 2015 - Renter Review
After taking the bus to and arriving at the off airport lot, it took over 45 minutes and four phone calls of being told it would arrive in 2 minutes to get picked up. When I got to the office there were two agents who took over 20 minutes to take the information of the two other people that arrived on my shuttle--who were ahead of me. By that time, my impression was not favorable regarding this company and I decided not to rent a car from Black and White.
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Wed Oct 28, 2015 - Renter Review
Very friendly staff.
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Wed Oct 28, 2015 - Renter Review
We took a bus to a parking lot and then had to wait for 45 min for the shuttle to arrive to take us to the rental agency. The return was quick and easy. The rental agency took us to the airport in our car! Overall, for the price I would do it again.
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Tue Oct 27, 2015 - Renter Review
Everything was great except that I didn't know there's a charge if you return the vehicle outside of office hours.
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Mon Oct 26, 2015 - Renter Review
I will definitely use Black and White next time!
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Mon Oct 26, 2015 - Renter Review
Dane was great.
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Sat Oct 24, 2015 - Renter Review
Above and beyond on customer service!
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Fri Oct 23, 2015 - Renter Review
The two shuttle system involved with being transported to/from LAX took far longer than it should have since pickups and drop offs happen at lot C instead of individual terminals. Instead of taking the shuttle back I opted to take a taxi from the car rental to my terminal; a MUCH quicker and inexpensive solution. All employees were very nice and attentive.
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Tue Oct 20, 2015 - Renter Review
Wish B&W would provide direct transportation from aiport to car rental location instead of shuttle to shuttle to rental location.
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Tue Oct 20, 2015 - Renter Review