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Carzi Contactless Renter Rated Reviews - Page 4

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Mon Apr 14, 2025 - Renter Review
Limited mileage sucks, paying for overage sucks as well.
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Fri Apr 11, 2025 - Renter Review
Carzi is my absolute favorite rental car company! They are kind, communicative, and thoughtful. The vehicles are always reliable and good quality. The convenience of not having to go to the PHX Rental Car Center and wait around at the counters is OUTSTANDING!
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Thu Apr 10, 2025 - Jenn
These questions don't Reflect that it was contactless and really no interaction. If I get my deposit back in a timely manner- I will have great things to say about my overall experience ..
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Tue Apr 8, 2025 - Renter Review
None
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Tue Apr 8, 2025 - Renter Review
Pickup and drop off was very easy. This was the cheapest option so price was fantastic but the car we had was dinged up which that alone would not be a huge deal as you cannot control how people take care of the car but the bigger concern was the breaks badly needed to be done. Car was shaky upon breaking and would squeak when coming to a stop. Car also badly needed either an alignment or balancing as it was extremely shaky when accelerating and worse on the highway 55+. Thanks
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Tue Apr 1, 2025 - Renter Review
They never sent me the car that I ordered where it was located on the lot. There was no one in the building to talk to. I thought I had to buy insurance to get the car, but I didn’t have to so I wasted all that money I needed more miles and didn’t realize I was limited to 100 miles a day, which is ridiculous.I had to rent for two extra days to get extra miles so I wouldn’t have to pay a dollar a mile. I’m going on Yelp to tell people never to use this car rental.
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Wed Mar 26, 2025 - Renter Review
Upon arrival, the car was filthy. No one had bothered to clean it. It ran poorly. It had 2 sunburst cracks in the windshield, which is both unsafe, and illegal. I didn't get my instructions to get the car until I was in the shuttle on the way to the parking lot.
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Wed Mar 26, 2025 - Renter Review
I did not receive the booking information/where to pick up the rental car. It never arrived prior to me getting to the car lot. No one was in the lobby. I tried calling, there was no answer. I called more, and then I got a text to stop calling. I traveled and was expecting what I reserved. The agent only communicated through texts. Again, I just wanted what I reserved (and paid for) without a hassle, and with customer service. Very disappointed.
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Mon Mar 24, 2025 - Renter Review
They don't have staff, only chatbots and shuttles so these questions are hard to answer. I know what I was quoted and that they took a deposit, but don't know for sure what the final total was until my deposit is returned. (for Q2) They have hundreds of poor reviews, many, many more than positive reviews online. I was a little scared to rent from them. Pick-up and drop-off were smooth though. WAY too many attempts to upsell me, and that is annoying.
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Mon Mar 24, 2025 - Renter Review