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Carzi Contactless Renter Rated Reviews - Page 1

The customer service was so rude to me. They yelled at me and threatened to take the car away because I asked too many questions even though I was being nice about it. Then they denied to allow me to extend or book a different car when I needed more time, I’m so frustrated with this experience. On top of that the car AC did not work well. It was blowing out hot air in the 120 degree weather
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Sat Jun 20, 2026 - Renter Review
The customer service was so rude to me. They yelled at me and threatened to take the car away because I asked too many questions even though I was being nice about it. Then they denied to allow me to extend or book a different car when I needed more time, I’m so frustrated with this experience. On top of that the car AC did not work well. It was blowing out hot air in the 120 degree weather
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Sat Jun 20, 2026 - Renter Review
First time pick up without agent present - text agent rude and unhelpful, used profanity when I complained about the car having a cracked windshield and her unhelpful attitude - crack was 20" wide across half field of view. Tried to upsell when Carzi's advertising specifically claimed no hassles or upselling. No help offered other than we were told to leave the vehicle and get a refund. (Wandering the lot at night without a car?) I should post online, but the return agent was less rude.
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Wed Jun 17, 2026 - Renter Review
Awesome experience… quick pick and drop off with a clean car.
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Sat Jun 13, 2026 - Renter Review
was easy shuttle to car lot, car in space it said it was in, keys in lock box in center console unlocked drove away simple and easy
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Sat May 23, 2026 - Renter Review
Very good service
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Fri May 22, 2026 - Renter Review
Very good service
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Fri May 22, 2026 - Renter Review
Great car!Inside was dirty when picked up.Communication could have been a little better
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Thu May 21, 2026 - Renter Review
Great car!Inside was dirty when picked up.Communication could have been a little better
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Thu May 21, 2026 - Renter Review
Awful experience. Would never rent from Carzi or Economy car rental again.
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Mon May 11, 2026 - Renter Review