Carzi
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You should have been more clear that it wasn't unlimited mileage. I'm sure you said it in the fine print.
Everything was great
It was very easy and extremely convenient. I enjoyed not having to wait in line!
We always get a great car. This is my 7th time with Carzi. But this time not happy with the car. Was given another one but not much better. Just dirty and all stained up. Also was a 2023. But I will try Carzi my next trip.
Great
Carzi is my "go-to" in Arizona
Customer service could be improved.
Car was ok. Cracked windshield and bumper on pick up
Horrible customer service! Insulted by worker.
Process seemed like it should have been seamless but the communication about the location of the car was several hours behind schedule. Then the car was not there when we went to the spot. They did promptly give us a different vehicle. No one is in the office or answers the phones. The AI texting app does not work. I would use again but have lower expectations of efficiency.
the overall experience was very positive. The pickup process was smooth, aided by a convenient shuttle service. The car was in excellent condition and enjoyable to drive. Initially, I booked a Mini Cooper but received a Honda HR-V instead, with an extra $23 charge. Although not ideal, I found the HR-V preferable to the alternative Kia Rio option. Despite this minor issue, the staff was helpful, and I left satisfied. I would recommend this rental service!