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My confirmation was cancelled three hours before I left for the airport leaving me with no car rental. Horrible experience and terrible company. Will go out of my way to advise people to never use this company.
Never got the email to confirm reservation and you cancelled the rental. This was done 5 hours before I was suppose to pick up the car. This was one of the worse days of my life as I was attending my sons memorial service. And you made it so I had to deal with one more thing. Your company sucks.
Seamless experience
Nice as bad d as simple pickup with no contact with anyone. Nice work
I was pleasantly surprised at how easy the whole process was. No waiting in line, no long checkout or checkin process. Just follow the extremely clear instructions in the email and it worked great.
You canceled on me the morning of the rental
You canceled my reservation on the day I landed at Pheonix and was to pick it up. You have no idea what problems this caused.
My car was clean
I was expecting a jeep and received a Honda that was dirty, had chips in the windshield (I took pics upon arrival) , dim lights, missing gas cap (I bought a new one in case they tried charging me) & strong smell. Very easy and convenient to get but car definitely was not worth the price.
Very fast and efficient, worked well for last min reservation