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Contract was misleading and designed to create high likelihood that additional mileage charges would be incurred. Providing rental of a 10 year old car with 105,000 mikes on it with a limit of 100 "free" miles per day borders on useless. They hide behind a usual expectation of unlimited mileage for the industry, and CARZI rental option is even presented when "unlimited mileage" option is requested in search feature. Blatant predatory practice.
Still waiting for my deposit back asked for mid size car got tiny car
Very easy to work with. Great communications. Nice upgrade on the car.
I actually had to cancel my reservation (which was made the night before) and the representative with whom I communicated was helpful and fast. I didn't think I'd be able to get a refund as most car rental companies advertise no refunds but they were very accommodating.
At one moment the car would not start and I found out that one of the battery terminals was loose and did not connect with it. I imagine if it had happened at 65mph on a freeway... It should be fixed urgently.
I love the process and the deposit back quickly. The only thing I didn't like is there is only 200 miles total I could drive for 3 days
My rental experience was average.
My rental experience was average.
Very easy process. No waiting! Older car but it ran well.
This was contactless. Some of the questions are not pertinent and there is no NA option