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Care was dirty, smelled, had several nicks and dings in it. The staff were not friendly, wait time was ridiculous. Was told would only be charged $100 deposit and on return, the full amount would be charged, instead they charged the full amount. Bad experience, will not rent from Andy's at the GCM airport again.
The staff was happy and most accommodating. The rate we were quoted was excellent as always. This was our second rental with Andy's and we will be renting from them on our next visit.
A little slow checking in. We arrived a t a very busy time and only 2 agents at the counter. Once we got our cars (vans) everything was GREAT! We love Andy's. Have used them for many years.
Except for a long wait to check in, everything was great. We arrived at a very busy time of day and there were only 2 agents checking people in at the counter. We love Andy's and have been customers for years.
Consistent, but vehicles are older/tired.
The van was an older model, seat belts hard to release,brakes seemed "soft" & part of the dash was missing. Overall the van was very roomy & the air conditioning worked great!!
The first rental I was provided was very old with rust on the outside and broken and missing pieces on the inside. The second one that it was replaced with was to small to carry our party and luggage. Additionally, the vehicle was not ready when I arrived and I had to wait 20+ minutes for an unsatisfactory vehicle.
Staff were helpful when our rental car needed some attention due to a flap rubbing on the tire. The flap was removed right on the spot.
While the car was in good working condition, it seemed sluggish and could probably use a tune-up. Had to "floor it" to get it going when driving in traffic. AC was cold though!! The staff at both the Seven Mile Beach and airport locations were friendly and helpful!
the wait time to get the car took far longer than it needed to. Staff was pleasant and courteous just not enough people to do the job efficiently.