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We got a flat tire and nobody was available at Andys to help fix it. My husband is disabled and we paid a worker at our resort to help us. Also the donut tire that we had to use had been used already and was not new. We were afraid that one would go flat also. The next morning we exchanged cars at Morrits location so we could get back to airport for our flight home.
So conveniently close to Robert Owen Airport in Grand Cayman. Across the street from arrival area! Appreciated the fast and simple return. We will use them again.
Duran was the rudest most belittling person I have ever experienced in my life. Tried to make me look stupid, discussed my personal business in my face and went as far as to ask my CC limit. What an absolute HORRIBLE experience. I took my business elsewhere and WILL NEVER ever do business with this company. Neither will I recommend it to Anyone!!!
We had a worry free car rental! I had reserved a car that was too small for my family and our luggage and the employees provided us with a larger one without any issues! I highly recommend Andy's Rental Car
I understand that it is "Cayman Time" but how slow does the pick up need to be. I was second in line and someone helped me 46 minutes later.
Ladies were nice in arranging the rental and were able to give us a car that we could roll down the windows since the first car they were going to give us had issues. The only problem we had was a delay in checking out because they forgot to switch the car number on our paperwork to the second car that we actually rented. I would use them again.
The staff was very friendly, helpful, and accommodating. Andy's is conveniently located just a one minute walk across the street from the airport terminal. Drop off arrangements were very convenient for my early departure. It was a pleasure to do business with this local Grand Cayman car rental agency.
I requested a full seize car. I received a Chry. 300 that was 10 to 15 years old. When the attendant delivered the car to me both front windows were down. As I drove off I put both front windows up and to my disappointment I was unable to see clearly out the drivers side window. In fact everything was blurry with no depth perception. I had to return the car because it was unsafe. The Cayman Island office is understaff and I had wait 40 minutes once I got on line before getting to an employee
Went smoothly and they honored my requests.
Requested mid-size car/received KIA Rio; considered 'compact' or 'subcompact' by many agencies. Inadequate for 4 plus luggage. Rented mid-size before with Andy's/never received car this small. Had to change to full size KIA Optima/more roomy than Rio. However, rate charged was weekly $229/daily $38.24 but online rate is weekly $195/daily $32.50. Given 20% discount which helped but rates should not have been different. Net T&M charged $244.38 but with 20% off would have been $208.