Alaska
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gas tank was not full ,when we pick up at the airport.
I left an item in the car after I returned it, which they found while cleaning the vehicle after it was returned by the people who rented it after me. They took the time to look through their records and call me. Talk about above and beyond! 5 gold stars is not enough to say how satisfied I am with them.
Requested vehicle was not available on arrival. Paid higher rate than quoted for an upgraded vehicle but did not need/want an upgrade.
Always a pleasure renting from you guys. I will continue to rent from you.
Alaska Car Rental consistently offers the most affordable rates, exceptional customer services and well maintained vehicles at Ketchikan, Alaska.
The car I requested to be at my rental location was not there. I had to rent a alternate vehicle and it had bad wipers that were falling apart so I had to return the next day to get them replaced. The tires also had very little traction. Things were broken on the inside like the visor and cab light.
The girl at the desk was friendly and helpful and even helped us get our ferry tickets on the spot. Made things super easy for us!
Easy to work with. Staff were helpful and our van worked great for our needs. Thank you!
Easy to use
jeep was as advertised.