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Florida residents do not have unlimited miles, the price is good
I went for the cheaper deal. But you get what you pay for.
I will use a bigger brand name next time and pay more .
Must have PRINTED proof of insurance overages (not card, actually covered values) prior to check in or you are hit with their insurance automatically or you won't be able to rent your car. Location is inaccurate - off of some airport access road, not Semoran Blvd as listed. Drop off times only between 7am-10pm, no option for after hours drop off for early AM or late PM flights. Very Very poorly run operation taking advantage of people.
Getting initial paperwork done was a bit slow, but not a big problem. The rest of the rental smooth; the vehicle in perfect shape, returns was easy.
Very poor experience, first of all when I booked it stated that the agency was at the terminal, it is not, then I could not rent a car because my flight left at 8AM, no time to drop off car when agency can not even be open for service, very poor experience. Staff was very friendly but had their hands tied.
It was a terrible experience. The time that we needed to pick the car up to return the agency was not even open and didn't know how to handle that situation. We had to go back to the airport and rent another vehicle for over $100 more. I would never go back to that agency again.
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No one was there!!!!! When I got to Orlando, I called using the courtesy phone but got no answer. I called the local numbers and got no answer. I called the toll free number which was the Miami office and I told them no one was answering. They gave me another local number, but no answer. I called the toll free number back and told them no one was answering, so they contacted the Orlando office to send a driver. Unfortunately, our luggage was lost and we never got the car from them.
Good
This was one of my worst experience with a rental agency. I will never recommend this to anyone. Further please send emails regarding insurance as soon as person reserves the car. NOT 2 DAYS BEFORE picking up the car. Further many car agencies font require insurance cards from. If u tell them u have insurance then that's good enough for them. If u want to compete with others. Then try to adapt this policy or else u will be receive poor ratings like this one.